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- Higher rural recognition with one (name) number.
- Improved contact management with target group(s) by using of existing technology of putting through conversations automatically in several manners, for example;
- Time-date; Day and time stipulates where conversations are put through.
- Choice menu; The choice of the caller stipulates to which the conversation is put through.
- Origin of recall; Conversations becomes on the basis of geographical region (area number) and/or put through on basis of mail code to the correct branch.
- Agent availability; Conversations are put through on the basis of availability/presence of agents.
- Ongoing 24-hour guaranteed accessibility to helpdesk for troubleshoot.
- Support to special marketing actions and/or activities where target groups can ring to specific 0800/090X-nummer to measure response.
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